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Our policies
Browse our policies below! For more questions, feel free to call (970) 586-7310 or email jwhistlecreek@gmail.com. We're happy to answer any of your questions!
Wholesale Orders
Please call us (970) 586-7310 or click here for Wholesale Ordering information and catalog.
Warranty
All Whistle Creek products are guaranteed to be free from defects in materials and workmanship for a period of one year from date of purchase. You can test drive one risk free for 30 days. If you have any questions or concerns, please contact us.
Returns & Exchange
if you purchased your item from a retailer, please return it to the retailer. If you purchased the item from us and you would like a refund, please return it to one of the addresses above, and include a copy of your original purchase receipt.
If you would like something in exchange, and you have our catalog, include the order form with your return. If you do not have one of our catalogs, feel free to phone and request one, or visit this website and place your order.
Shipping
We ship all product UPS, so please give us your street address, no P.O. Box or APO's please.
Payments
We accept VISA, MC, American Express, Money Order and Personal Checks. No COD's, please.
Overseas Orders
We do not ship overseas or outside of the U.S. Most of our foreign customers have us ship the item to a friend in the states for forwarding.
Privacy
We will not sell or share your contact or purchase information with anyone else, your business with us stays between us.
Contact Us
If you have questions regarding our walking and hiking stick inventory or would like to inquire about our wholesale options, please reach out to us today. We look forward to hearing from you!

